Maintenance is a period of time where the entire ROBLOX website and service is shut down for updates or general maintenance. During maintenance, any attempts to go to a ROBLOX page will be redirected to a generic maintenance page.
Prior to the start of maintenance, yellow banners will be displayed on the website. They may alert players that access to servers is temporarily unavailable. Once maintenance starts, players will be unable to connect to servers. However, players in games (on servers) will be automatically kicked off servers. In-game, a red banner will say "You have been disconnected from the game.". This would occur to all players that are in-game, as everyone using ROBLOX would be disconnected.
Maintenance usually occurs when most people are asleep, or at school in different time zones. However, in emergencies maintenance may start at any time.
Online and in-game maintenance bugs
- When maintenance starts, all game servers will stop receiving data from ROBLOX assets. Any character that has respawned once after the start of maintenance will start to appear as a 2006 noob character. Some of the game servers are still running but other characters will start to freeze. Within the next 5 minutes or so, some servers will be shut down based on the command given by the maintenance team.
- Sometimes during maintenance, players can still teleport to other games/places without getting a connection error [?].
- Servers can sometimes be created if there's no players in the game or all of the servers in it is filled with the maximum players. However, they can still shut down after a few minutes.
- If you're trying to publish a game in ROBLOX Studio during maintenance, it will say "You need to log into ROBLOX in order to save". It will show an OK button, but pressing it will automatically exit you off the place and discard any work that you have made.
Typically, a red banner proclaiming that "The site will be coming down shortly for maintenance" will be displayed on ROBLOX website as a warning to players that the website will be shutting down shortly.When a user uses the ROBLOX site while it is undergoing maintenance, an orange banner will be displayed on top of any page the user visits. Players may experience connection issues when joining or playing a game.
In-game maintenance GUIThe in-game maintenance GUI is a GUI published on places made by users who attempt to steal ROBUX from ROBLOX admins. This will tell players to enter login information to play the game. Mostly new inexperienced users tries to get through by putting their login information. When full information is entered, it sends the logs that can be used by the publisher. As the publisher gets in, they take something from, such as currency, inventory, emails, etc. or also closing account or trying to get the account banned. The publisher may be likely to be banned or terminated, and the stolen account's lost items may be retrieved by contacting firstname.lastname@example.org or email@example.com with evidence.
On this GUI, there is a message that tells the ROBLOX is under maintenance, this claims to be false, as there is no available code like scripts to put ROBLOX into undergoing maintenance.
Variations to the maintenance page
Throughout ROBLOX's history, multiple maintenance pages have been used.
|Time Period||Images Present on Maintenance Page||Text on Maintenance Page||Remarks|
|Summer 2008–January 2012||We are upgrading ROBLOX!
Stay Tuned... We'll be back online soon.
YOU WILL BE REDIRECTED TO ROBLOX WHEN WE ARE BACK UP
We are currently performing a scheduled maintenance. Our site will be back up shortly!
The site is currently offline for maintenance and upgrades. Please check back soon!
|After maintenance was completed, the text would change to "We have performed maintenance that requires you to restart your browser. PLEASE CLOSE YOUR BROWSER and revisit www.roblox.com."
This maintenance page features the O NOES hat. Despite going through multiple changes, it was used for three and half years from 2008, and is the longest used maintenance screen.
|January 2012–May 2014||The site is currently offline for maintenance and upgrades. Please check back soon!||From left to right, the ROBLOXians present on the maintenance page are: Matt Dusek, DocStrange, Erik.cassel, Builderman, Telamon, Wookong, and Noob007. Despite Erik's death in 2013, this image was still used for another year after that.|
|May 2014–February 19, 2015||SHH!
ROBLOX is down for maintenance right now.
Even great builders need rest.
|The ROBLOXian sleeping in this image is Builderman.|
|February 19, 2015–July 31, 2015||ROBLOX is undergoing scheduled maintenance.
ROBLOX will be down for maintenance for the next 60 minutes.
|There were two variants to this maintenance page. One features the O NOES hat while the other features a hard hat.
This maintenance page has a timer, which tells how many minutes and hours of maintenance time. However, it is only counting down to the predicted time as to when it is complete and may not have been accurate.
|August 1, 2015, January 1, 2017–present||The site is currently offline for maintenance and upgrades. Please check back soon!||The password to go to ROBLOX is hidden.|
|February 18, 2015||Our payment system is currently under maintenance. Please check back shortly!||This page is only used during periods where making real-life purchases on ROBLOX is disabled. It can ruin users buying it and not enough time to renew before expiration of Builders Club.|
|2015||ROBLOX maintenance is complete. You must restart your browser to get into ROBLOX.||This page only appears after maintenance is finished. This tells players to restart but may sometimes not work on the first try. This page will pop up when the first servers on ROBLOX go back online. Same image as the login screen but it says BACK ON TRACK.|
|November 21, 2015||Use password for: [User]
R O B L O X
|Just like the 2011–2014 maintenance page, it shows a login bar with the buttons.|