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Scam

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On ROBLOX, a scam refers to an event or action in which one or more users attempt to defraud other users of their virtual currency, items, or accounts by pretending to offer items, Builders Club membership, or other services and products that would benefit the target user.

Catalog Scams

The following are common scams that involve the virtual currency, ROBUX. Often the victims will lose substantial amounts of ROBUX, although the ROBUX may be recovered.

  • "Admin" Scams: The perpetrator will have a t-shirt with a name such as "Admin for Reason 2 Die" or "Mod for Twisted Murderer". These t-shirts are sold for a low price and advertise some kind of privilege or service in a popular game, although this is false. This has since disappeared thanks in part to the advent of the Game Pass.
  • Classic Defrauding: The perpetrator will advertise a service or product for a fixed fee, usually sold on T-Shirts.
  • Drawn Portrait Scam: The perpetrator will run a series of advertisements on the site, advertising that the victim can be drawn for a fixed fee (which is never revealed until the user clicks on the advertisement). Once the victim has bought the item, the perpetrator will turn hostile and refuse to perform the advertised service.
  • Borrowing Scam: The perpetrator asks for a temporary donation or currency exchange.
  • Limited Feeding: The perpetrator sells a Limited item (often LimitedU) for a very cheap price, and when an user has purchased it, the seller can begin to raise the price repeatedly, requiring the player to "feed" them money.

Solutions

Users should always be sure to contact info@roblox.com if they are scammed. They should include evidence, or ROBLOX can't refund them. Such evidence can be in the form of a screenshot and the scammer's username; it is recommended to screenshot any purchases that seem sketchy or risky.

Phishing Scams

This act takes place when an user initiates a service or product, and in-turn leads to malicious results. The most harmful scams and attacks are Phishing Scams, and depending on the severity, one can lose access to their entire computer if they are not cautious enough. These scams may lead to a compromisation of personal, sensitive information.

These scams will do variable damage, ranging from losing ROBUX to becoming a victim of a computer virus.

  • Login info via ROBLOX messages: The perpetrator will message an user, asking for his/her username and password in return for ROBUX or services, such as Builder's Club.
  • Login info via survey: The perpetrator will leave comments asking for users to participate in a "survey" to get a "special offer" from ROBLOX, or anything similar.
  • Login info via E-Mail: The perpetrator will leave comments asking for users to give account information to an email address, listing false reasons that seem convincing to a newbie ROBLOX user.
  • Login info via "Exploits": The perpetrator will leave comments directing users to a link that gives an "exploit tool" for the ROBLOX client, which will then ask for login info.
  • Confidential info via Keylogger: The perpetrator will leave comments directing users to a link that downloads an executable program (.exe) onto the user's computer. When executed, the program injects a Keylogger into the system files. This not only compromises an user's ROBLOX account but their entire computer. Antivirus programs will try to quarantine the executable origran you've downloaded. Users should never download files (especially .exe files) which are from unknown sources and not from official sources (Ex. ROBLOX Administrators).
  • .ROBLOSECURITY Scam: The perpetrator convinces an user that the ROBLOSECURITY cookie must be given to them. Read this article for more information on the .ROBLOSECURITY cookie.
  • Fake maintenance message: Appearing in places, this type of Phishing scam commonly appears in Bait and Switch places. It will appear as a maintenance message telling the user that they must log back in. This will feed the perpetrator the victim's account information. Administrators will never send maintenance inside of a ROBLOX game window.
  • Fake beta server: Fake "beta servers" have a log in form that looks very realistic, but it is fake, and claims to give a fake ROBUX reward that needs to be posted on several games. This just steals your log in information.

Avoiding Scams

  • When buying catalog items, users are encourage to look for [Content Deleted] in the item's description. [Content Deleted] is an indicator that the item has violated ROBLOX's Terms of Service.
  • If no users have bought a VIP shirt, users are advised to avoid purchasing it until more users have done so.
  • Avoid links that lead to sites other than ROBLOX, YouTube, Twitter, or Twitch. This includes shortened links (TinyURL, bit.ly, etc). Follow off-site links with caution.
  • While buying a VIP t-shirt, users should check to see if the creator of the place has allowed the selling of this t-shirt. For example, there are many fraudulent versions of VIP for the game "Catalog Heaven" although the only legitimate versions of the VIP are sold by Seranok (previously by Merely).
  • If the item's comments are not disabled, read them to see if any other users say whether the place is not legitimate. Note, though, that the perpetrator may have made alternative accounts (or hacked into others) to promote said scam, so check for accounts that claim it's a scam.
  • To prevent falling victim to portrait scams, check the scammer's inventory for any stolen artwork. In addition, an user can check to see if the total amount of drawings in the seller's inventory is fairly close to the total number of "get drawn" assets sold; any huge discrepancies in the total number of people drawn and assets sold hints towards a portrait scam.
  • Some scammers have their names listed on alternative accounts' descriptions stating they are scammers. While this is not always the case, if there are a large amount of these accounts, this is something to be wary of; try avoiding these users.
  • If an user follows an off-site link that goes to a log-in page, do not put any information in it. The page is most likely a phishing scam.
  • Avoid programs not created by the ROBLOX developers that ask for login information. Similarly, avoid downloading files (particularly .exe programs) that you do not know the source of.
  • Comments such as "Builderman told me how to get this reward by doing..." are scams, and no reward is given for posting those types of comments.
  • Avoid "free" Builder's Club and ROBUX comments; ROBLOX does not promote any free paid services.

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